Cp 2019 Update 2 will not create a blank project

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Before you refer me back to this discussion:

Captivate 9 Can’t create a NEW Blank project or Re… – Adobe Support Community – 8975214

know that I do run the program as an administrator, everything was cleared from the cache and the clear preferences was run from the util folder. I also had a full reinstall done with this update, due to a security setting on the enterprise network being fussy about the way Captivate runs its updates (it lets all my Creative Cloud apps automatically update without issues). Everything works fine, but when I attempt to create a blank project, the loader bar flashes up on screen and then everything just resets to the menu to select what type of project you want to build. I can open any existing project and resave it as a new one, but I cannot start from scratch.

Dont start with me on responsive projects being the way to go – you know that, I know that, but my enterprise is a bit wary of anything that delivers information effectively in multiple formats….

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