Can ChatGPT-4 Elevate Your Customer Service?
Can Artificial Intelligence and ChatGPT-4 transform the world of customer service as we know it? Let’s discuss the benefits and pitfalls.
This post was first published on eLearning Industry.
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This article explores how AI, analytics, and the Six Boxes® Performance Thinking model are transforming learning measurement. It reframes impact from static surveys to dynamic signals, linking learning to real-world behavior, performance systems, and business outcomes in real time. This post was first published on eLearning Industry.
Semantic struggles of a learning experience designer
October 4, 2023 – Maria Galaykova | When I arrived in Argentina for the first time and attempted to order black tea in a cafe, the answer was “Sorry, we don’t have black tea”. “Ok, which tea do you have?” I responded. “We have té común, chamomile tea, green tea, and fruit tea”. I thought it was strange but was …
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Goal-oriented design for learning experience design.
February 12 2024 – Niels Floor | How do you ensure learners reach their goals? And how do you know if these goals are relevant for the learner? To answer these questions, it’s smart to take a good look at goal-oriented design. “Learning experience design (LXD) is the process of creating learning experiences that enable the learner to achieve the …
Het bericht Goal-oriented design for learning experience design. verscheen eerst op Learning Experience Design.
Revolutionizing Pedagogy: The Role Of Digital Media In Modern Teaching Practices
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Empathic Learning Experience Design
August 24 2023 – Niels Floor | Having empathy for the people you design for is vital for the creation of a personal and purposeful learning experience. What is empathy and why is it important for learning experience design? According to Merriam Webster Dictionary empathy is “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the …
Het bericht Empathic Learning Experience Design verscheen eerst op Learning Experience Design.
Learning experience design starts with research
April 25 2023 – Maaike Mintjes | Michael Schurr, a 2nd grade teacher in New York, was trying to figure out how to encourage discovery learning in his classroom. As a first step, he interviewed his students. The interviews revealed that it was not the curriculum, but the physical space that required redesigning. Students found it tough to locate the …
Het bericht Learning experience design starts with research verscheen eerst op Learning Experience Design.