Need Live Chat Support on Adobe Captivate 2019

Is there a way to get live chat support with an Adobe Captivate 2019 file? I need help troubleshooting a few issues with quizzes. 1. The course won’t allow them to select the wrong answer lol. I created a few knowledge checks in the training.  2. I want to make sure that the end of course quiz assessment resets when they fail.

Thanks.

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