Simulation projects won’t open on one computer (but work fine on another). What could be causing this?

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I’m making software simulations, and I have (the new) Captivate installed on two computers.

One of the computers refuses to open software simulation projects. It just hangs for a few seconds, and then closes Captivate.  With the other computer I can create and open simulation projects fine. If I create a project on the second computer and bring it to the first, it refuses to open it. (However, first computer is still able to do regular Captivate projects.)

Both machines are running on Windows 11, computer up-do-date.

So what could be conflicting here?  I’ve tried running the CleanPreferencesWin.bat utility. It worked once only, but now doesn’t do anything to solve this problem.

So I know that software simulations can be done on this computer–I done them before. But now something interfering.  What could it be?

The post Simulation projects won’t open on one computer (but work fine on another). What could be causing this? appeared first on eLearning.

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