Customer Service Conflict Resolution

July 3 2023 – Niels Floor | The most frequently asked question about learning experience design (LXD) is “What is Learning experience design?” Once you know the definition of LXD, many wonder how learning experience design is different. LXDCON’23 has the answer! Figuring out how LXD is different depends on which field you compare LXD to. You can either look …

Het bericht Lessons learned from LXDCON’23 – How learning experience design is different verscheen eerst op Learning Experience Design.

Institutional knowledge is the know-how, experience, and unwritten rules that keep organizations running smoothly. Whether you’re onboarding new employees, managing a growing business, or simply trying to retain valuable expertise, understanding and preserving institutional knowledge is key to staying efficient, innovative, and competitive. This post was first published on eLearning Industry.

This article explores how integrating AI with scaffolding, chunking, and the zone of proximal development (ZPD) can make corporate learning more accessible and effective for ESL employees. This post was first published on eLearning Industry.

Gamification in medical education refers to the integration of game-like elements and principles into the learning environment. This approach offers several benefits, particularly in the context of medical training. This post was first published on eLearning Industry.

The post Custom Animated Document Menu in Your Adobe Captivate Project appeared first on eLearning.

October 4, 2023 – Maria Galaykova | When I arrived in Argentina for the first time and attempted to order black tea in a cafe, the answer was “Sorry, we don’t have black tea”. “Ok, which tea do you have?” I responded. “We have té común, chamomile tea, green tea, and fruit tea”. I thought it was strange but was …

Het bericht Semantic struggles of a learning experience designer verscheen eerst op Learning Experience Design.