Why Is L&D Essential For Customer Retention?
This article explores how L&D, traditionally reserved for internal training, is also a strategic tool for achieving customer retention.
This post was first published on eLearning Industry.
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March 30 2023 – Niels Floor | When you look at the definition of learning experience design (LXD), the term human centered design (HCD) is featured prominently. Even if you’ve never heard of HCD, it’s easy to imagine why this is a sensible concept. But what is HCD exactly? Find out how to benefit from human centered design for designing …
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April 25 2023 – Maaike Mintjes | Michael Schurr, a 2nd grade teacher in New York, was trying to figure out how to encourage discovery learning in his classroom. As a first step, he interviewed his students. The interviews revealed that it was not the curriculum, but the physical space that required redesigning. Students found it tough to locate the …
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March 30 2023 – Niels Floor | When you look at the definition of learning experience design (LXD), the term human centered design (HCD) is featured prominently. Even if you’ve never heard of HCD, it’s easy to imagine why this is a sensible concept. But what is HCD exactly? Find out how to benefit from human centered design for designing …
Het bericht Human Centered Design for designing great learning experiences. verscheen eerst op Learning Experience Design.
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