Support tickets reveal exactly where customer training falls short. Learn how to analyze ticket patterns, rebuild your training around real gaps, and measure the impact on support costs, adoption, and retention.
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February 12 2024 – Niels Floor | How do you ensure learners reach their goals? And how do you know if these goals are relevant for the learner? To answer these questions, it’s smart to take a good look at goal-oriented design. “Learning experience design (LXD) is the process of creating learning experiences that enable the learner to achieve the …
Het bericht Goal-oriented design for learning experience design. verscheen eerst op Learning Experience Design.
August 24 2023 – Niels Floor | Having empathy for the people you design for is vital for the creation of a personal and purposeful learning experience. What is empathy and why is it important for learning experience design? According to Merriam Webster Dictionary empathy is “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the …
Het bericht Empathic Learning Experience Design verscheen eerst op Learning Experience Design.
July 3 2023 – Niels Floor | The most frequently asked question about learning experience design (LXD) is “What is Learning experience design?” Once you know the definition of LXD, many wonder how learning experience design is different. LXDCON’23 has the answer! Figuring out how LXD is different depends on which field you compare LXD to. You can either look …
Het bericht Lessons learned from LXDCON’23 – How learning experience design is different verscheen eerst op Learning Experience Design.
October 4, 2023 – Maria Galaykova | When I arrived in Argentina for the first time and attempted to order black tea in a cafe, the answer was “Sorry, we don’t have black tea”. “Ok, which tea do you have?” I responded. “We have té común, chamomile tea, green tea, and fruit tea”. I thought it was strange but was …
Het bericht Semantic struggles of a learning experience designer verscheen eerst op Learning Experience Design.
February 12 2024 – Niels Floor | How do you ensure learners reach their goals? And how do you know if these goals are relevant for the learner? To answer these questions, it’s smart to take a good look at goal-oriented design. “Learning experience design (LXD) is the process of creating learning experiences that enable the learner to achieve the …
Het bericht Goal-oriented design for learning experience design. verscheen eerst op Learning Experience Design.
April 25 2023 – Maaike Mintjes | Michael Schurr, a 2nd grade teacher in New York, was trying to figure out how to encourage discovery learning in his classroom. As a first step, he interviewed his students. The interviews revealed that it was not the curriculum, but the physical space that required redesigning. Students found it tough to locate the …
Het bericht Learning experience design starts with research verscheen eerst op Learning Experience Design.