Installing Neon

Last week, when I first embarked on purchasing and learning Adobe Captivate, the installation did not load the assets.  It turns out that this was a bug and Adobe fixed it within a day.  Now, in my efforts to learn by watching the tutorial, I quickly found that I needed to install Neon.    As with earlier installations of the assets, I face this roadblock.   Is this something new?  Do I just need to lower my expectations and embrace that many bugs will continue to appear in my experience of the software?  Is there a fix?

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