Audio cut off for no reason

I am having an issues where in my projects, the slide audio will be cut off for the users (in both preview mode AND published to our LMS). It will end about 1-2 seconds prematurely.

This is how it looks. I tried extending the slide length too, but the same thing happens.

Should I put the audio on an object on the slide? Can I prevent this? The audio is narration that is very important for users to hear.

I am using Captivate 12.3.012.

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