Why Is L&D Essential For Customer Retention?
This article explores how L&D, traditionally reserved for internal training, is also a strategic tool for achieving customer retention.
This post was first published on eLearning Industry.
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Leveraging Employee Feedback To Identify Business Gaps And Improve Your Strategies
The article focuses on the importance of employee feedback. Learn how to go about implementing responses to feedback from employees for a productive approach that improves existing strategies and fills business gaps. Get insights into tools that make the process simple and more engaging for the employees. This post was first published on eLearning Industry.
Learning experience design starts with research
April 25 2023 – Maaike Mintjes | Michael Schurr, a 2nd grade teacher in New York, was trying to figure out how to encourage discovery learning in his classroom. As a first step, he interviewed his students. The interviews revealed that it was not the curriculum, but the physical space that required redesigning. Students found it tough to locate the …
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Semantic struggles of a learning experience designer
October 4, 2023 – Maria Galaykova | When I arrived in Argentina for the first time and attempted to order black tea in a cafe, the answer was “Sorry, we don’t have black tea”. “Ok, which tea do you have?” I responded. “We have té común, chamomile tea, green tea, and fruit tea”. I thought it was strange but was …
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Lessons learned from LXDCON’23 – How learning experience design is different
July 3 2023 – Niels Floor | The most frequently asked question about learning experience design (LXD) is “What is Learning experience design?” Once you know the definition of LXD, many wonder how learning experience design is different. LXDCON’23 has the answer! Figuring out how LXD is different depends on which field you compare LXD to. You can either look …
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Is Your Onboarding L&D Ready For The Next Generation Of Employees?
Traditional onboarding doesn’t work for Gen Z and millennials. In 2025, new hires expect personalized, mobile-first, and engaging learning experiences—powered by AI, gamification, and real-time feedback. This post was first published on eLearning Industry.
The Future Of Healthcare: How To Attract And Retain Top Talent [eBook Launch]
Download this eBook to explore the future of healthcare and how you can recruit and hold on to top talent. This post was first published on eLearning Industry.