Customer Education: Business Priority Or Afterthought?
Increase product adoption, drive revenue, and improve customer relationships, all by making customer education a priority.
This post was first published on eLearning Industry.
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Goal-oriented design for learning experience design.
February 12 2024 – Niels Floor | How do you ensure learners reach their goals? And how do you know if these goals are relevant for the learner? To answer these questions, it’s smart to take a good look at goal-oriented design. “Learning experience design (LXD) is the process of creating learning experiences that enable the learner to achieve the …
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The Manager’s Crucial Role In Successful Learning Programs
One blind spot for most organizations when it comes to learning is the role of the manager. While much time and energy is spent on leadership development and programs to develop good managers, very little thought is given to managers’ role in their employees’ learning. This post was first published on eLearning Industry.
Top 7 Unrealistic Expectations At The Project Discovery Phase And How To Resolve Them
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Semantic struggles of a learning experience designer
October 4, 2023 – Maria Galaykova | When I arrived in Argentina for the first time and attempted to order black tea in a cafe, the answer was “Sorry, we don’t have black tea”. “Ok, which tea do you have?” I responded. “We have té común, chamomile tea, green tea, and fruit tea”. I thought it was strange but was …
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Thought Leader Q&A: Talking Human-Centered Recruiting And Talent Management With Dominika Probola
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